Purple Cow: Transform Your Business by Being Remarkable by Seth Godin

Purple Cow: Transform Your Business by Being Remarkable by Seth Godin

The world has changed. There are far more choices, but there is less and less time to sort them out.” pg 13

Seth Godin, prolific author of business blogs and books, shares his insights about why a product must be remarkable to cut through the noise and get an audience’s attention. He opines that this remarkable “Purple Cow” quality is the only way a business can succeed in the modern world, as the old methods of mass marketing through expensive television ads is going the way of the dodo.

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“Something remarkable is worth talking about. Worth noticing. Exceptional. New. Interesting. It’s a Purple Cow. Boring stuff is invisible. It’s a brown cow.” pg 3

The trouble with this remarkable stuff is that there is no clear method to create it. It is a “I’ll-know-it-when-I-see-it” type situation. For businesses looking to up their Purple Cow-factor, there are very few directions in this book, other than, it’s important to be a purple cow. I could see that unclear quality being frustrating for some readers.

“The old rule was this: Create safe, ordinary products and combine them with great marketing. The new rule is: Create remarkable products that the right people seek out.” pg 21

The “right people” being the influencers or the early adoptors of whatever type of product it is that you’re selling. Marketing to the niche, rather than mass marketing to the crowd, is, according to Godin, the best strategy for the new world of marketing.

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Take Goodreads, for example. Publishers want to get their advance reader copies into the hands of those who talk to their friends about what they’re reading and are passionate about books, the readers who exhibit “otaku”. Godin defines “otaku”: “Otaku describes something that’s more than a hobby but a little less than an obsession.” pg 94

The obsessed, passionate readers talk about what they’re reading to the extent that they start an “ideavirus”, which Godin talks about in another book. In this way, Godin says, you build momentum for whatever remarkable product you’re selling. They can’t help but talk about it because of its fascinating qualities. As this movement builds, the books end up on readers’ favorite shelves, eventually becomes a Reader’s Choice pick, and then the book sells itself.

The products that aim for the largest audience are bland and have had their remarkable edges filed off. And, that’s bad, according to Godin.

“The system is pretty simple: Go for the edges. Challenge yourself and your team to describe what those edges are (not that you’d actually go there), and then test which edge is most likely to deliver the marketing and financial results you seek.” pg 101

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There are definitely dated portions of this book and, as I said, it is nebulous. To get meaning out of it, readers need to distill the underlying ideas and apply them to your unique business. But, I still learned things.

The reason I read Godin is he encourages readers to think differently. He gets my creative circuits firing. I like that.

Recommended for readers who may need a creative jump-start for whatever remarkable product they’re creating. This book isn’t a road map, but it could be a compass.

Thanks for reading!

Ask: The Counterintuitive Online Formula to Discover Exactly What Your Customers Want to Buy…Create a Mass of Raving Fans…and Take Any Business to the Next Level by Ryan Levesque

Ask: The Counterintuitive Online Formula to Discover Exactly What Your Customers Want to Buy…Create a Mass of Raving Fans…and Take Any Business to the Next Level by Ryan Levesque
ask

Quite the title, isn’t it?

I picked this up a few months ago because I was looking for some pointers on creating online surveys for the public library. It has some excellent ideas, but they’re buried beneath the coils of a very aggressive marketing formula.

Levesque coaches businesses to send twelve follow up emails to customers, whether they purchase the product or not. Can you imagine?

It’s no wonder that people don’t like giving their emails out, if that is the manner in which they will be used. I have to give it to Levesque- the man certainly doesn’t take no for an answer.

He describes the unique circumstances that gave him this fierce business drive and, unlike other reviewers on this book, I actually liked the autobiographical portion of Ask.

It made me view Levesque as a regular guy before he presented his over-the-top marketing strategies. I mean, perhaps if you were running your own business and needed absolutely every customer who strayed to your webpage, Ask would be invaluable to you. As it is, if the library were to employ this system, I think it would just seriously piss everybody off.

So, anyway, the some gems I pulled out of the mess:
“…people essentially are only good at answering two basic types of questions when they don’t know what they want: what it is they don’t want and what they’ve done in the past.” pg 10

Bring clarity to your business through stat analysis: “We discovered that by paying attention to the right information (provided by the market), you could not only identify what sub-segments exist in your market, but you can also identify which ones are worth focusing on.” pg 53

Put the important questions first: “Generally speaking, you should expect to see a degradation in response the deeper you get into your survey. So, for this reason, it’s essential to prioritize the importance of your questions beyond the initial questions in your survey.” pg 87

When evaluating survey responses: “The reason why response length is vitally important is because it’s an indication of hyper-responsiveness, which is a leading indicator of how likely someone is to purchase a paid solution for the problem or challenge about which we’re asking.” pg 92

Why to use an “open-ended Single Most Important Question”: “To determine what buckets naturally emerge in your market. To identify what people’s hot buttons are. To identify what their objections are. To identify what their biggest challenges are. To use in concert with their demographic information. pg 97

So anyway, to get all of these tidbits in context, pick up Ask and dig through it. But please, if I ever, for whatever reason, give you my email, do not send me 12 follow up emails. Please. And thanks for reading.